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The Gift Card allows you to upload a cash value onto your Gift Card which can be used to pay for products and services. The money loaded onto your Gift Card is only a pre-payment system for the goods and services of participating locations found online at Lavish.co.uk; it is not a credit card, credit line or deposit account. No interest, dividends or any other earnings will accrue on the money loaded onto your Gift Card.

Lavish will provide a physical gift card or e-gift card to the value of money uploaded. To activate and upload money onto your Gift Card, you must be aged 18 or over and a resident in the UK. The Gift Card can be used by UK residents aged 14 or over, but the purchase of certain products and services are subject to age requirements specified by law. The card can be loaded with any value between £5 and £250. The maximum value which may be stored on a Gift Card purchased by you is £250.

Gift Cards purchased online will be sent to the delivery address stated on each individual order and will be dispatched on receipt of cleared funds. If payment is not received your order will be cancelled. If you have purchased the Gift Card through a third party, additional terms and conditions may apply and you should refer directly to that third party for further information.

The monetary value on your Gift Card can be used as full or part payment for products and services at any participating site in England, Scotland and Wales. When you use your Gift Card, the cash balance on your Gift Card will be reduced by the full cash value of your purchase. We reserve the right to correct or amend the remaining balance in your account if we believe that an invoicing or accounting error has occurred. If you wish to contest such a correction or amendment to your account balance, please email hello@lavish.co.uk

You must be present with your Gift Card when you make purchases at your chosen location. The money uploaded to your Gift Card cannot be exchanged for cash or refunded to your credit card or debit card. Any remaining balance will be stored on the Gift Card and may be used to pay, in whole or in part, for future purchases All money uploaded on your Gift Card will expire 12 months from activation. Any balance left on the Gift Card after this date will be forfeited and cannot be refunded. You should treat your Gift Card as cash for any purchases at participating locations. You are responsible for any unauthorised payments using your Gift Card. Therefore please do not allow others to use your Gift Card. Lavish is not liable for lost, stolen or damaged Gift Cards. Gift Cards may not be sold, exchanged or used for any other purpose, except as specified in these Terms, without Lavish’s prior written permission.

Lavish does not warrant or represent that your Gift Card will always be accepted at participating sites. For example, in the unlikely event of a failure of Lavish’s IT and communications systems, Lavish may not be able to accept Gift Cards as payment during such a system failure. Lavish reserves the right to refuse to accept a Gift Card or to limit the use of a Gift Card which it deems to have been tampered with, duplicated, damaged or which otherwise is suspected to be affected by fraud, misconduct or unauthorised use. Lavish may withdraw or cancel your Gift Card or take any other action it may deem appropriate if it suspects fraud, misconduct or unauthorised use of your Gift Card. The Gift Card shall become invalid once cancelled and you will not be able to redeem the balance on your Gift Card.

Lavish’s liability to you in relation to these Terms shall under no circumstances exceed the final balance held on your Gift Card. These Terms set out Lavish’s entire liability to remedy any defect or default in the Gift Card. Save as is provided in these Terms, all warranties, representations, conditions and terms, whether express or implied, written or oral, as to the quality, condition or otherwise (including without limitation its merchantability and fitness for purpose) are hereby expressly excluded to the fullest extent permitted by law. Notwithstanding the above, nothing in these Terms shall affect your statutory rights. Lavish shall not be liable to any person for any claim, whether arising in contract, tort (including negligence) or otherwise, for consequential, economic, special or other indirect loss including (without limitation) losses calculated by reference to profits, business, cost of replacement goods, goodwill or income.

Nothing in these Terms shall exclude Lavish’s liability for personal injury or death caused by its negligence. You agree to be liable for and to indemnify Lavish (and its officers, employees, directors, shareholders, representatives, successors and assigns) and hold it harmless against all third party claims, demands and actions and in relation to all liabilities, losses, costs, charges, damages and expenses (including legal fees) incurred in relation to such claims, demands and actions, to the extent that such liability arises from breach of these Terms by you.

Lavish reserves the right to amend these Terms at any time or withdraw the Gift Card on reasonable notice, such changes will be posted here. If you have registered your Gift Card, then we will notify you of any change, deletion or addition by email. The amended Terms will apply to your use of the Gift Card.

By purchasing your Gift Card you have provided your personal information (name, address, email address, telephone number) to Lavish who is the Data Controlled. Your personal information will be processed by Lavish in performing the contract you have entered into with it by purchasing and using your Gift Card. Any personal information collected may be shared with other companies in the Action Solutions Ltd group and will be used for administrative or operational reasons connected with your Gift Card, including to communicate with you. Lavish will not pass your personal information outside of the EEA or to external organisations, except to third party suppliers and services providers who use your personal information in order to provide services to us or on our behalf, for example software providers of the Gift Card platform and marketing mailings. Please see Lavish’s Privacy Policy below. Your personal data will be retained for 6 years from when the last purchase or refund was made from or to your Gift Card. You have the right to object to processing of personal information and to have inaccurate personal data rectified, blocked, erased or destroyed. If you have a concern about the way Lavish is collecting or using your personal data, please raise your concern with our Customer Care team at hello@lavish.co.uk. Alternatively, you can contact the Information Commissioner’s Office at https://ico.org.uk/concerns/. Lavish may download cookies to your computer when you log onto its websites. For more information about our commitment to your privacy and details of how Lavish uses cookies please refer to Lavish Privacy Policy and Cookie Notice below. If Lavish fails to exercise its rights immediately, this will not by itself be taken as a waiver of those rights and Lavish may still exercise those rights in the future. If any of these Terms is found to be illegal, invalid or unenforceable under applicable law, the offending provision will be severed and remaining terms and conditions will be unaffected (to the fullest extent legally permitted). You agree that Lavish may transfer its rights and obligations under these Terms to another person. You may not transfer your rights or obligations under these Terms to anybody else without first obtaining the written consent of Lavish. A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act. These terms are governed by English law and the exclusive jurisdiction of the English courts. These Terms (together with the documents referred to in them) represents the entire agreement between you and Lavish in relation to your use of the Gift Card and supersedes any previous agreement, whether written or oral, in relation to the Gift Card. If any part of any provision of these Terms shall be invalid or unenforceable, then the remainder of such provision and all other provisions of the Terms shall remain valid and enforceable.

If you have any general enquiries, queries regarding your Gift Card or if you dispute any transaction that has occurred on your Gift Card, please email hello@lavish.co.uk